Neighborhood Association

Snow Plan

What to Do If Your City Street is Not Done

Give the City 12 hours* to start to clear the streets.

Then if your street has not been done and if your street is not passable, CALL 311 and let them know that your street has not been treated or plowed.

  • Contact 311 and make a report. Get a confirmation number.
  • If no action, then email Councilwoman Odette Ramos @ with SUBJECT LINE: SNOW. Or call Odette at 410-396-4814 (o). The office will follow-up with the Snow Call Center. BE SURE TO INCLUDE: Your name, your address, and the 311 Confirmation Number.
  • EMAIL and let us know the problem, too. We will track the issue or any concerns you have.  We also like to hear when the City is doing a good job.


*We don’t really know when the 12-hour period starts. If the snow is light, the city may not do anything. If the snow is heavy and icy, they may treat the streets before the snow ever starts. Use your best and most merciful judgment about when to call.

Residents, Condos and Apartment Responsibilities
  • Shovel your sidewalk
  • Do NOT put snow in the street when you shovel your sidewalk, clear your car, or clear your parking lane.
  • Park as close to the curb as possible during snowstorms so that the plows can get through.
  • Remove snow from storm drains (so that streets don’t flood).

What Else Happens in Tuscany-Canterbury During Snow Storms?

Below is the Snow Plan that Baltimore City has successfully used during the past four years.

Baltimore City Snow Plan for the Tuscany-Canterbury Neighborhood

Tuscany-Canterbury streets are divided into primary and secondary streets. The main difference is that primary streets are treated by city employees using 5-ton trucks.  Secondary streets are treated by contractors using various sizes of smaller trucks.

Primary Streets

  • 39th Street
  • Charles Street
  • Canterbury Road
  • Linkwood Road
  • Tuscany Road
  • University Parkway

Secondary Streets

  • Cloverhill Road
  • Highfield Road
  • Ridgemede Road
  • Stony Run Lane
  • Stoneyford Road

Streets Not Plowed by Baltimore City

  • Tuscany Court
  • Stony Run inside of the Guilford of Gardens area


The TCNA has requested that the large plows not plow snow in the entrance to Tuscany Court and in the intersection of 39th and Stony Run Lane.   If these intersections are plowed shut, TCNA has requested that smaller plows come back open them again.

The snow treatment of primary and secondary streets begins at the same time.

The city’s goal is to complete primary routes once every two hours and secondary routes once every four hours. Variables affecting this goal are weather conditions, street conditions, the amount of snow, and the time required to replenish salt supplies from city salt barns. Routes are repeated until streets are passable.


Calvert School Snow Plowing

In the past, In addition to the Baltimore City plowing, Calvert has frequently plowed Tuscany, Canterbury, and Highfield streets. They will continue to do this but can’t guarantee it. It depends on the timing of the storm and the staff being able to get into the neighborhood.

Message from Councilwoman Odette Ramos
Snow and freezing rain is predicted for our weather tomorrow. I am writing to remind you of a few things for preparation:
  • Pre-treat your sidewalks, stoops, steps and driveways with salt now.
  • Please refrain from driving in winter weather. Our city’s snow plows will be working hard to clear the roads for first responders, we don’t want to have to rescue you too.
  • Once the snow stops, please take a moment to shovel your sidewalks and walkways for people who will be walking. Salt the area again as well. If you live next to someone who needs some assistance or is a senior, take a moment to shovel theirs as well.